Lifetime Warranty
Because Quality Jewellery Should Last
At Frankie Bleu, we believe jewellery should be more than just an accessory—it should be a trusted companion for life's greatest moments. That's why we stand by the quality of our pieces with a lifetime warranty on colour retention.
We craft our jewellery to be as adventurous and enduring as you are. Using high-quality stainless steel and advanced 18K gold plating techniques, we ensure your pieces remain vibrant and untarnished through every journey—from sun-soaked beaches to bustling city streets.
Our Lifetime Warranty Covers:
-
Colour Retention: If your jewellery ever tarnishes or loses its colour due to normal wear, we'll replace it free of charge. We believe your jewellery should shine as brightly as the day you first wore it.
Standard Warranty:
We also offer a one-year warranty from the date of purchase covering any manufacturing defects in materials and workmanship. If you experience issues with the craftsmanship or material quality within this period, we've got your back. Just reach out to us, and we'll repair or replace your jewellery at no additional cost.
What's Covered:
-
Manufacturing defects like clasp failures or loose stones.
-
Structural issues due to normal wear.
What's Not Covered:
-
Damage resulting from misuse, accidents, or unauthorized alterations.
-
Normal wear and tear beyond colour retention.
-
Loss or theft (so keep those beauties close!).
No lengthy forms. No fine print. Just confidence in every piece you wear.
Got an issue? Just holler at us at bling@frankiebleu.com, and we'll make it right—because at Frankie Bleu, we believe quality shouldn't be complicated.